Privacy Policy

Think New Growth Billing

Effective Date: November 5, 2026

1. Introduction

Think New Growth Billing ("we," "us," or "our") respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains how we collect, use, store, and share information when you visit our website, submit an inquiry, or communicate with us regarding our revenue cycle management and medical billing services.

Our website is intended primarily for business representatives, including owners, administrators, and decision-makers of Substance Use Disorder (SUD) treatment facilities.

2. Information We Collect

We may collect information that you voluntarily provide when contacting us or submitting a consultation inquiry.

This information may include:

  • Full name
  • Facility or company name
  • Business email address
  • Telephone number
  • Facility type or levels of care
  • Services of interest
  • Additional information you choose to provide

Our website and third-party service providers may also process certain technical information, such as browser type, device information, IP address, and website usage data, as needed to operate, secure, or measure the website.

Important: Our public website and consultation forms are intended for business inquiries only. Please do not submit patient names, medical records, diagnoses, insurance identification numbers, treatment information, or other protected health information (PHI).

3. How We Use Your Information

We use information collected through our website to:

  • Respond to inquiries and consultation requests.
  • Communicate about our services.
  • Evaluate potential business relationships.
  • Provide requested information about medical billing, authorizations, verification of benefits, collections, and payer contracting.
  • Maintain records of business communications.
  • Improve our website and customer experience.
  • Protect our website against misuse and unauthorized activity.
  • Comply with applicable legal obligations.

Submitting a consultation inquiry does not automatically enroll you in promotional email communications.

4. Information Sharing and Third-Party Services

We may share information with trusted service providers that help us operate our website, manage inquiries, and communicate with prospective clients.

These may include:

Gamma: Our website publishing and hosting platform.

Tally: Our online form provider, used to collect and manage consultation inquiries.

Business communication providers: Email and related services used to receive notifications and respond to inquiries.

These providers may process information on our behalf according to their applicable terms and privacy practices.

We do not sell information submitted through our consultation forms to data brokers.

We may also disclose information when legally required, to protect our legal rights, or in connection with an authorized business transaction.

5. Data Security

We recognize the importance of protecting business contact information and maintaining confidentiality.

We seek to use appropriate administrative and technical safeguards to protect information against unauthorized access, disclosure, alteration, or loss.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Our public website inquiry process is separate from any secure systems used for client billing or healthcare information.

6. Healthcare Information and Confidentiality

Think New Growth Billing provides revenue cycle management services to Substance Use Disorder treatment providers.

Our public website is not intended to receive, process, or store patient medical records or protected health information through general consultation forms.

Any exchange of confidential patient or healthcare information in connection with a client engagement must occur through separately approved, appropriately secured processes and be governed by applicable agreements and legal requirements, including HIPAA and 42 CFR Part 2 where applicable.

If you believe you have inadvertently submitted patient information through our public website, please contact us promptly.

7. Data Retention

We retain business inquiry information for as long as reasonably necessary to respond to inquiries, evaluate prospective business relationships, maintain relevant business records, resolve disputes, and meet applicable legal obligations.

Information that is no longer needed will be deleted or securely disposed of in accordance with our applicable retention practices and legal requirements.

8. Cookies and Website Analytics

Our website platform and embedded third-party services may process certain technical information necessary to provide their functionality.

If we enable optional analytics, advertising pixels, or other non-essential tracking technologies, we will update our disclosures and provide any required privacy choices or consent mechanisms.

You may also manage certain cookies through your browser settings.

9. Your Privacy Rights

Depending on your location and applicable privacy laws, you may have rights concerning your personal information, including the ability to request access, correction, deletion, or information about how your data is processed.

You may contact us using the information below to submit a privacy-related request.

We will review and respond to requests in accordance with applicable law. Certain requests may be subject to legal exceptions or identity verification.

10. Third-Party Websites

Our website may contain links to external websites or services.

We are not responsible for the privacy practices or content of websites operated by third parties. We encourage visitors to review the privacy policies of any external websites they access.

11. Children's Privacy

Our website is intended for business professionals and is not directed toward children under the age of 18.

We do not knowingly seek to collect personal information from children through our website.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, website functionality, information practices, or applicable legal requirements.

Updated versions will be posted on this page with a revised effective date.

13. Contact Us

If you have questions about this Privacy Policy or wish to submit a privacy-related request, please contact:

Think New Growth Billing

Email:

© 2026 Think New Growth Billing Services. All rights reserved.